Terms & Conditions

This page tells you the terms and conditions on which we supply any of the products (Products) listed on our website www.pasttimes.com (our site) to you. Please read these terms and conditions carefully before ordering any Products from our site. By ordering any of our Products, you agree to be bound by these terms and conditions.

You will be invited to accept these terms and conditions before completing your purchase. If you refuse to accept them, you will not be able to order any Products from our site.

1. Information about us

1.1 Our site is operated by Past Times Trading Ltd (we/us). We are registered in England and Wales under company number 05607298 and our registered office is Windrush House, Windrush Park, Witney, OX29 7DX. That is also our main trading address. Our VAT number is 876 6538 67.

2. Your status

2.1 By placing an order through our website, you warrant that you are:

2.1.1 legally capable of entering into binding contracts; and

2.1.2 at least 18 years old.

3. How the contract is formed

3.1 After placing an order, you will receive an e-mail from us acknowledging that we have received your order. This does not mean that your order has been accepted. Your order constitutes an offer to us to buy a Product. All orders are subject to acceptance by us, and we will confirm acceptance by sending you an e-mail confirming that the Product has been dispatched (the Dispatch Confirmation). There will only be a contract between us when we send the Dispatch Confirmation.

3.2 The contract will relate only to those Products whose dispatch we have confirmed in the Dispatch Confirmation. We shall not be obliged to supply any other Products which may have been part of your order until the dispatch of those Products has been confirmed in a separate Dispatch Confirmation.

4. Our status

4.1 In some cases, we accept orders as agents on behalf of third party sellers. The resulting contract is between you and that third party, and is subject to the terms and conditions of that third party, which they will advise you of directly. You should carefully review their terms and conditions applying to the transaction.

4.2 We may provide links on our site to the websites of other companies, whether affiliated with us or not. We cannot give any undertaking that products you purchase from third parties through our site or from companies to whose website we have provided a link on our site, will be of satisfactory quality. This does not affect your statutory rights against the third party. We will notify you when a third party is involved in a transaction, and we may disclose your customer information related to that transaction to them.

5. Consumer rights

5.1 You may cancel a contract at any time within seven working days, beginning on the day after you received the Products. In this case, you will receive a full refund of the price paid for the Products in accordance with our refunds policy (see clause 8).

5.2 To cancel a contract, you must tell us in writing and return the Products to us in the same condition in which you received them, and at your own cost and risk.

5.3 You will not have any right to cancel a contract for any of the following Products:

5.3.1 Personalised items;

5.3.2 Audiovisual recordings or CD-ROMs which you have opened; and

5.3.3 Perishable goods.

5.4 Details of this statutory right, and an explanation of how to exercise it, are provided in the Dispatch Confirmation. This provision does not affect your statutory rights.

6. Availability, delivery and ownership

6.1 Your order will be fulfilled by the delivery date set out in the Dispatch Confirmation or, if no delivery date is specified, then within 30 days of the date of the Dispatch Confirmation, unless there are exceptional circumstances.

6.2 The Products will be at your risk from the time of delivery.

6.3 Ownership of the Products will only pass to you when we receive full payment of all sums due in respect of the Products, including delivery charges.

7. Price and payment

7.1 The price of any Products will be as quoted on our site from time to time, except in cases of obvious error. Please note that prices may vary online, in our non-outlet stores and outlet stores.

7.2 These prices include VAT but exclude delivery costs, which will be added to the total amount due and displayed when you check-out.

7.3 Prices are liable to change at any time, but changes will not affect orders in respect of which we have already sent you a Dispatch Confirmation.

7.4 We take great care over the accuracy of descriptions and prices on this website. If we discover a pricing error with a Product, we will tell you as soon as we can and allow you either to confirm your order at the correct price or alternatively to cancel your order and obtain a full refund. If we cannot contact you in a reasonable amount of time, we may treat the order as cancelled and make a refund.

7.5 We are under no obligation to provide the Product to you at an incorrect price, even after we have sent you a Dispatch Confirmation, if the pricing error is obvious and unmistakeable and could have reasonably been recognised by you as a mispricing.

7.6 Payment for all Products must be by gift certificate, store credit, credit or debit card. Although a contract will only come into existence as described at clause 3.1, we will not charge your credit or debit card until we dispatch your order.

8. Our refunds policy

8.1 When you return a Product to us (for instance, because you have cancelled the contract between us, or because the Product is defective), we will examine the returned Product and will notify you of your refund via e-mail within a reasonable period of time. We will usually refund any money received from you using the same method originally used by you to pay for your purchase. We will usually process the refund due to you as soon as possible and in any case, within 30 days of the day we received your cancellation or the day we confirmed to you via e-mail that you were entitled to a refund for delivery of the defective Product.

8.2 Products returned by you because of a defect will be refunded in full, including a refund of the delivery charges for sending the item to you and the cost incurred by you in returning the item to us.

8.3 Products returned by you within the seven-day cooling-off period (see clause 5.1) will be refunded in full, including the cost of sending the item to you. However, you will be responsible for the cost of returning the item to us.

9. Intellectual Property

9.1 You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all materials and/or content made available as part of your use of this website shall remain at all times vested in us or our licensors. You are permitted to use this material only as expressly authorised by us or our licensors.

9.2 You acknowledge and agree that the material and content contained within this website is made available for your personal non-commercial use only and that you may only download such material and content for the purpose of using this website. You further acknowledge that any other use of the material and content of this website is strictly prohibited and you agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content.

10. Our liability

10.1 We warrant to you that any Product purchased from us through our site is of satisfactory quality.

10.2 Our liability in connection with any Product purchased through our site is strictly limited to the purchase price of that Product.

10.3 This does not include or limit in any way our liability:

10.3.1 For death or personal injury caused by our negligence;

10.3.2 Under section 2(3) of the Consumer Protection Act 1987;

10.3.3 For fraud or fraudulent misrepresentation; or

10.3.4 For any matter for which it would be illegal for us to exclude, or attempt to exclude, our liability.

10.4 We accept no liability for any loss of income, revenue, business, profits or contracts, anticipated savings, data, management or office time or for any indirect or consequential loss or damage of any kind however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.

11. Import duty

11.1 If you order Products from our site for delivery outside the UK, they may be subject to import duties and taxes levied when the delivery reaches their destination. You are responsible for paying any such import duties and taxes. We have no control over these charges and cannot predict their amount.

11.2 You must comply with all applicable laws and regulations of the country for which Products are destined. We will not be liable for your breach of any such laws

12. Written communications

Some information we send to you must legally be in writing. When using our site, you accept that communication with us will be mainly electronic. We will contact you by e-mail or provide you with information by posting notices on our website. You agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights.

13. Notices

All notices given by you to us must be sent to the address at clause 1.1 or by e-mail to service@pasttimes.com (please quote your order number). We may give notice to you at either the e-mail or postal address you provide to us when placing an order, or in any of the ways specified in clause 11. Notice will be deemed received and properly served immediately when posted on our website, 24 hours after an e-mail is sent, or three days after the date of posting of any letter. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that the letter was properly addressed, stamped and placed in the post and, in the case of an e-mail, that the e-mail was sent to the specified e-mail address.

14. Transfer of rights and obligations

14.1 The contract between you and us is binding on you and us and on our respective successors and assigns.

14.2 You may not transfer, assign, charge or otherwise dispose of a contract, or any of your rights or obligations arising under it, without our prior written consent.

14.3 We may transfer, assign, charge, sub-contract or otherwise dispose of a contract, or any of our rights or obligations arising under it, at any time.

15. Events outside our control

15.1 We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a contract that is caused by events outside our reasonable control (Force Majeure Event).

15.2 A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control and includes (without limitation) the following:

15.2.1 Strikes, lock-outs or other industrial action.

15.2.2 Civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war.

15.2.3 Fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster.

15.2.4 Impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport.

15.2.5 Impossibility of the use of public or private telecommunications networks.

15.2.6 The acts, decrees, legislation, regulations or restrictions of any government.

15.3 Our performance under any contract is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavours to bring the Force Majeure Event to a close or to find a solution by which our obligations under the contract may be performed despite the Force Majeure Event.

16. Waiver

16.1 If we fail, at any time, to insist upon strict performance of any of your obligations under the contract or any of these terms and conditions, or if we fail to exercise any of the rights or remedies to which we are entitled under the contract, this shall not constitute a waiver of our rights or remedies and shall not relieve you from compliance with such obligations.

16.2 A waiver by us of any default shall not constitute a waiver of any subsequent default.

16.3 No waiver by us of any of these terms and conditions shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing.

17. Severability

If any of these terms and conditions or any provisions of a contract are determined by any competent authority to be invalid, unlawful or unenforceable, the term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.

18. Entire agreement

18.1 These terms and conditions and any document expressly referred to in them represent the entire agreement between us in relation to the subject matter of any contract and supersede any prior agreement or arrangement between us, whether oral or in writing.

18.2 We each acknowledge that, in entering into a contract, neither of us has relied on any representation, undertaking or promise given by the other or be implied from anything said or written in negotiations between us prior to such contract except as expressly stated in these terms and conditions.

18.3 Neither of us shall have any remedy in respect of any untrue statement made by the other, whether orally or in writing, prior to the date of any contract (unless such untrue statement was made fraudulently) and the other party's only remedy shall be for breach of contract as provided in these terms and conditions.

19. Our right to vary these terms and conditions

19.1 We have the right to revise and amend these terms and conditions from time to time.

19.2 You will be subject to the policies and terms and conditions in force at the time that you order Products from us, unless any change to those policies or these terms and conditions is required to be made by law or governmental authority (in which case it will apply to orders previously placed by you), or if we notify you of the change to those policies or these terms and conditions before we send you the Dispatch Confirmation (in which case we have the right to assume that you have accepted the change to the terms and conditions, unless you notify us to the contrary within seven working days of receipt by you of the Products).

20. Law and jurisdiction

Contracts for the purchase of Products through our site will be governed by English law. Any dispute arising from, or related to, such Contracts shall be subject to the non-exclusive jurisdiction of the courts of England and Wales.