Past Times Trading Limited in administration
Online customer communication
Howard Smith, Mark Firmin and Jonathan Pope of KPMG LLP were appointed Joint Administrators of Past Times Trading Limited on 16 January 2012.
A number of the Past Times stores have been closed and the remaining business, comprising 51 stores and the website is continuing to trade under the control of the Administrators in the short term.
During this period the following will apply.
Gift Vouchers
We regret we are unable to accept any gift vouchers, including diary vouchers, either online or in store. If you wish to make a claim for gift vouchers, which will be an unsecured claim, then please send a copy of the vouchers with a brief letter to Caroline Priestly, KPMG LLP, 1 The Embankment, Neville Street, Leeds LS1 4DW.
Returns of purchases made up to and including 16 January 2012
We regret we cannot provide a cash or card refund for any unwanted goods.
Due to the short term nature of the administration trading period, purchases made via the website prior to 16 January 2012 cannot be returned to the warehouse as the Administrators cannot guarantee timescales for replacement or availability of stock.
We can, however, provide an exchange for goods in store with the same or lower retail value. Any balance will be classed as an unsecured claim in the administration.
Customers intending to make a claim may submit a copy of their receipt with a brief letter to Caroline Priestly at the above address.
All claims correspondence will be held in the Joint Administrators’ files and passed to a Liquidator, in the event that one is appointed, to make a distribution to unsecured creditors.
Returns of purchases made after 16 January 2012
A receipt as proof of purchase will be required and upon receipt of the returned items a refund will be issued.
Goods may be sent by post to the returns address or taken into store with your proof of purchase for an exchange or refund.
Refunds
If you believe you are entitled to a refund, and rank as an unsecured creditor, and you have paid by Credit Card or PayPal then please contact either your Credit Card provider or PayPal in the first instance as they may be able to assist you with a refund.
The affairs, business and property of the company are being managed by the Joint Administrators
Howard Smith and Jonathan Pope are authorised to act as insolvency practitioners by the Insolvency Practitioners Association
Mark Granville Firmin is authorised to act as an insolvency practitioner by the Institute of Chartered Accountants in England & Wales