UK Delivery Information
England, Wales, Scotland, Southern Ireland and all UK Islands
| DELIVERY OPTIONS | DELIVERY RATES | DELIVERY TIMES | DETAILS |
|---|---|---|---|
| UK Standard Delivery |
£3.50 - *Standard Uk Delivery only |
Allow 5-7 workings days currently Monday to Friday between 7am-6pm only (Excludes Bank Holidays) |
|
| UK Next Day Delivery (UK Mainland only - Not available in the Highlands & Islands of Scotland, Northern Ireland, Channel Islands & Isle of Man) |
Currently unavailable |
Next working day Last Order Date for Christmas delivery using this service is Midnight Tuesday 20th December 2011 |
Orders must be placed before 1.00pm Orders placed at the weekend will be delivered on Tuesday Orders placed after 1.00pm on Thursday will be delivered on Monday Orders placed before 1.00pm on Friday will be delivered on Monday Orders placed after 1.00pm on Friday will be delivered on Tuesday |
EUROPE (EEC+) Delivery Information
ALL INTERNATIONAL DISPATCHING IS CURRENTLY UNAVAILABLE
Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Northern Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, San Marino, Slovak Republic, Slovenia, Spain & Sweden
All other European countries are included in Rest Of The World
| DELIVERY OPTIONS | DELIVERY RATES | DELIVERY TIMES | DETAILS |
|---|---|---|---|
| Standard Delivery | £15 | Allow 7-10 workings days |
USA & Canada Delivery Information
All states of USA & Canada
Please note food items are restricted for shipping to USA
| DELIVERY OPTIONS | DELIVERY RATES | DELIVERY TIMES | DETAILS |
|---|---|---|---|
| Airmail - Small or light items only | £18 | Allow 7-10 workings days | Multiple items are allowed but please ensure that only smaller items, e.g. jewellery, are in your shopping basket when selecting this delivery option. |
| Airmail - All other items | £30 | Allow 7-10 workings days | Please use this option for all items which do not fit into the small or light category |
Please email service@pasttimes.com if you unsure which delivery rate to use
Rest of the World Delivery Information (currently
Albania, Argentina, Armenia, Australia, Bahrain, Bangladesh, Belarus, Bosnia, Brazil, Brunei, Bulgaria, China, Croatia, Cyprus, Egypt, faroe Islands, Georgia, Greenland, Hong Kong, Iceland, India, Indonesia, Israel, Japan, Jordan, Kenya, Korea, Kuwait, Macau, Macedonia, Malaysia, Mexico, Moldova, New Zealand, Oman, Pakistan, Philippines, Qatar, Romania, Russia, Saudi Arabia, Singapore, South Africa, Sri Lanka, Taiwan, Turkey, Ukraine, United Arab Emirates, Vietnam & Yemen
| DELIVERY OPTIONS | DELIVERY RATES | DELIVERY TIMES | DETAILS |
|---|---|---|---|
| Airmail - Small or light items only | £22 | Allow 7-10 workings days | Multiple items are allowed but please ensure that only smaller or lighter items, e.g. jewellery, are in your shopping basket when selecting this delivery option. |
| Airmail - All other items | £40 | Allow 7-10 workings days | Please use this option for all items which do not fit into the small or light category |
If your specific country is not listed above or you are unsure which delivery rate to use please email service@pasttimes.com.
Other delivery questions
How will my order be delivered?
We generally use Royal Mail for deliveries.
All deliveries will be made Monday to Friday - 7am to 6pm. Occasionally very small items on standard delivery that are despatched with Royal Mail may be delivered on a Saturday via your local post office. Please note there is no option to specify weekend delivery generally.
If your parcel will not fit through the letterbox and no-one is available to sign for your delivery, Royal Mail will return the parcel to the delivery depot. They will leave you a card confirming that they have tried to deliver your parcel. This card will explain where the parcel is and what to do next.
Can you deliver to an address different to my home?
Yes, as long as there is someone at the address to sign for the delivery. In your shopping basket you can choose the address to which the order will be delivered.
We strongly recommend using an alternative address if you are not at home Monday - Friday 7am to 6pm.
Can someone else sign for my delivery?
Only someone at the specified delivery address can sign for the goods.
Can you leave the delivery at an agreed hiding place or with a neighbour?
Unfortunately due to insurance reasons we are unable to leave your order without receiving a signature from someone at the specified delivery address.
What if my order hasn't arrived?
First of all, please view your order online by logging into Your Account.
If your order has been despatched and has not arrived within 7 working days, please contact Web Customer Services straight away and they will be able to investigate the status of the delivery.