For any queries relating to an existing order, about a product or the website or any other queries we prefer you to contact us via email as this enables us to respond to all your queries quickly and efficiently. You can do this by completing the form below. If your query relates to an order, please ensure you include your order reference number.
For any queries relating to an existing order or about a product please call our Customer Services on 0845 241 6644.
Customer services is open from Monday - Friday, 9am to 5pm.
Please note, this phone number should not be used to place an order. Our dedicated orderline number is 0845 450 9399 and is available Monday - Friday, 9am to 5pm.
All corporate or supplier enquiries must be made through our Head Office:
Tel: 01993 770500
Fax: 01993 776490
Please see the Company Information page for more information.
Our Customer Services address is:
Past Times Customer Services
Windrush House
Windrush Industrial Estate
Witney, Oxfordshire
OX29 7DX
Please note, this address should not be used for product returns - see here for returns information.